Introduction to GDPR

The General Data Protection Regulation (UK GDPR) is a comprehensive data protection law that gives UK residents control over their personal data. At FortuneArcade, we are committed to complying with UK GDPR and respecting your data protection rights.

This page provides detailed information about how we handle personal data, your rights under UK GDPR, and how you can exercise those rights when using our nongamstop social casino platform.

What Personal Data We Collect

FortuneArcade is designed to minimize personal data collection. As a social casino platform with no accounts, deposits, or financial transactions, we collect very limited information:

• Technical Data: IP address, browser type, device information, pages visited, and usage statistics (collected automatically via cookies and analytics)
• Contact Data: Name, email address, and phone number (only if you voluntarily contact us)
• Age Verification Data: A non-identifying flag stored in your browser indicating you have confirmed being 18+ (stored locally, not on our servers)

We do not collect sensitive personal data such as financial information, racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data.

How We Process Your Data

We process personal data for the following purposes:

• To provide and maintain our social casino website and online social slots
• To analyze site usage and improve user experience
• To respond to your inquiries and provide customer support
• To detect and prevent fraud, abuse, or security issues
• To comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following legal bases:

• Legitimate Interests: Processing necessary for our legitimate interests in operating a social casino platform, improving services, and ensuring security (Article 6(1)(f))
• Consent: Where you have explicitly agreed to the processing (e.g., accepting cookies) (Article 6(1)(a))
• Legal Obligation: Where processing is necessary to comply with a legal requirement (Article 6(1)(c))

Your Rights Under UK GDPR

As a UK resident, you have the following data protection rights:

1. Right of Access (Article 15)

You have the right to request access to the personal data we hold about you. You can ask us to confirm whether we are processing your data and, if so, to provide you with a copy of that data.

2. Right to Rectification (Article 16)

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

3. Right to Erasure / "Right to be Forgotten" (Article 17)

Under certain circumstances, you can request that we delete your personal data. This right applies when:

• The data is no longer necessary for the purposes for which it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to the processing and there are no overriding legitimate grounds
• The data has been unlawfully processed
• The data must be erased to comply with a legal obligation

4. Right to Restriction of Processing (Article 18)

You can request that we limit the way we use your personal data in certain situations, such as when you contest the accuracy of the data or object to its processing.

5. Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another data controller.

6. Right to Object (Article 21)

You can object to the processing of your personal data where we are relying on legitimate interests as the legal basis for processing. We must stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

7. Right to Withdraw Consent (Article 7)

Where we process your data based on your consent (e.g., cookies), you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

8. Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Website: www.ico.org.uk
Helpline: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the following methods:

Email: privacy@fortunearcade.games
Phone: +44 20 7123 4567
Post: FortuneArcade Ltd, 123 Casino Lane, London, E1 6AN, United Kingdom

When you contact us, please clearly state which right you wish to exercise and provide sufficient information to allow us to identify you and locate your data. We will respond to your request within one month, although this period may be extended by up to two months in complex cases.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Given the minimal data we collect:

• Technical and usage data is typically retained for up to 12 months for analytics purposes
• Contact correspondence is retained for up to 2 years to maintain a record of support interactions
• Age verification flags are stored locally in your browser and can be cleared by deleting your browser data

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of data in transit using HTTPS
• Regular security assessments and updates
• Access controls limiting who can view or process data
• Employee training on data protection practices

International Data Transfers

If we transfer your data outside the United Kingdom, we ensure that appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements. This may include using Standard Contractual Clauses or ensuring the recipient country has been deemed to provide adequate data protection.

Data Controller

The data controller responsible for your personal data is:
FortuneArcade Ltd
123 Casino Lane
London, E1 6AN
United Kingdom
Email: privacy@fortunearcade.games

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your data.

Further Information

For more details about our data practices, please refer to our Privacy Policy. If you have any questions or concerns about GDPR compliance, data protection, or your rights, please do not hesitate to contact us. We are here to help and ensure your data is handled responsibly.