Get in Touch

Have questions about FortuneArcade, our online social slots, or our nongamstop social casino platform? We'd love to hear from you! Whether you need technical support, have feedback to share, or simply want to learn more about our social games, our team is ready to help.

Frequently Asked Questions

Is FortuneArcade a real-money gambling site?

No. FortuneArcade is a social casino platform that offers online social slots and social games for entertainment only. We do not involve any real money, deposits, or cash withdrawals. All games use virtual credits that have no monetary value.

Why is FortuneArcade called a nongamstop social casino?

FortuneArcade is referred to as a nongamstop social casino because we are not part of the GamStop self-exclusion scheme. GamStop applies to real-money gambling operators, and since we do not offer real-money gambling, we fall outside that regulatory framework. However, we are committed to responsible gaming and provide resources for players.

Do I need to register or create an account?

Our platform is designed for easy access. Simply confirm you are 18 or older and start playing. No complex registration, no payment information required.

Can I win real money playing FortuneArcade games?

No. All winnings on FortuneArcade are in the form of virtual credits, which have no real-world value and cannot be converted to cash or any other form of currency.

Who can play on FortuneArcade?

FortuneArcade is available to players in the United Kingdom who are 18 years of age or older. We take age verification seriously to ensure responsible access to our social casino games.

How can I report a technical issue?

If you experience any technical problems while using our site or playing our online social slots, please contact us via phone or email using the details provided above. We'll work quickly to resolve any issues.

Feedback and Suggestions

We value player feedback! If you have ideas for new games, suggestions for improving our platform, or general comments about your experience on FortuneArcade, please reach out. Your input helps us create a better social casino experience for everyone.

Business Inquiries

For partnership opportunities, media inquiries, or other business-related matters, please email us at business@fortunearcade.games. We'll get back to you as soon as possible.

Responsible Gaming Support

If you have concerns about gaming habits (yours or someone else's), please visit our Responsible Gaming page for resources and support contacts, including GamCare, GambleAware, and Gordon Moody.

We're Here to Help

Your experience on FortuneArcade matters to us. Whether you need assistance, have a question, or want to share feedback, don't hesitate to get in touch. We look forward to hearing from you!